FAQs

1.  How are items shipped?   items are shipped through USPS. Items under four ounces will be shipped First Class with tracking.  If your item is over four ounces it will be shipped USPS Priority. Please visit our shipping policy page for more information.
2. How long is the shipping timeframe?  Please allow at least 3-5 business for First Class and 2-3 business days for Priority Mail to receive your package.
3. How do I cancel an order?  We aim to process orders same day. We do not allow the cancelation of orders.
4. Do you give refunds? Due to the nature of our products we do not issue refunds or returns except in special cases. Please visit our return policy page for more details.
5. How do I track my order? Once your order has been shipped you will receive an email and/or text with your tracking information. Please be sure to check all folders in your email and allow 24-48 business hours for your shipment details to update with USPS. 
6. 6. I received a damaged item. What should I do? In the event that you receive a damaged item, please email (info@growgoddessco.com) as soon as possible and provide a photo of the damaged item.

DISCLAIMER:

Our products are not FDA approved and are not guaranteed to treat your specific situation. We DO NOT give medical advice. For any medical concerns please consult a doctor.

While every effort is made to formulate our products with the upmost care and ingredients we are not held or responsible for any effect or reaction to our products. Please conduct a patch test 24 hours prior to use and discontinue immediately if irritation or sensitivity occurs.